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Shipping Policy

MANE MAVEN is committed to delivering your order in a timely and secure manner. Our shipping policy is designed to ensure that your order reaches you as expected.

1. Shipping Areas

1.1. We currently ship to [Netherlands], with plans to expand to other EU countries shortly.
1.2. For international orders, please check the availability of shipping to your country before placing an order.

 

2. Shipping Costs

2.1. Standard Shipping:​

  • Shipping is free.
    2.2. Shipping costs for orders outside the Netherlands will be calculated at checkout based on the destination.

 

3. Processing Times

3.1. All orders are processed within 1-3 business days of receipt.
3.2. Orders placed during weekends or holidays will be processed on the next business day.
3.3. After processing, the delivery times are estimated to be between 3-5 business days for domestic orders,

and 5-10 business days for international shipments.

 

4. Delivery

4.1. Shipping times are estimates and may vary depending on factors such as location, delivery service, and weather conditions.
4.2. If there is a delay in delivery, we will notify you as soon as possible and work to resolve the issue.
4.3. We are not responsible for delays caused by third-party couriers or customs procedures for international shipments.

 

5. Tracking Your Order

5.1. Once your order has shipped, you will receive a tracking number via email to monitor the progress of your shipment.
5.2. If you have not received your order within the expected time frame, please contact us at [Your Email Address] and we will investigate the issue.

 

6. Incorrect Shipping Information

6.1. Please ensure that your shipping address is correct at checkout. MANE MAVEN is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
6.2. If you notice an error in your shipping details after placing the order, please contact us immediately, and we will make the necessary adjustments before shipping.

 

7. Customs and Duties (International Orders)

7.1. For international shipments, you may be subject to import duties, taxes, and fees. These charges are the responsibility of the customer.
7.2. Customs regulations and fees vary by country. Please check with your local customs office for more information on the charges that may apply.

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